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| | Name : | Eugene Lee | Organization : | Asian Pacific American Legal Ctr. of So. CA | Post Date : | 9/30/2005 |
| Section : | 2.2.7 | Page no. : | 2-10 | Line no.: | | Comment : | Comments on Volume I, Section 2, Voting System Functional Capabilities, Page 2-10
2.2.7 Human Factors
The importance of human factors in the design of voting systems has become increasingly apparent. It is not sufficient that the internal operation of these systems be correct; in addition, voters and poll workers must be able to use them effectively. There are some special difficulties
in the design of usable and accessible voting systems:
• The voting task itself can be fairly complex; the voter may have to navigate an electronic ballot, choose multiple candidates in a single race or decide on abstrusely worded
referenda.
• Voting is performed infrequently, so there is limited opportunity for voters and poll workers to gain familiarity with the process.
• Jurisdictions may change voting equipment, thus obviating whatever familiarity the voter might have acquired.
• Once the ballot has been cast by the voter, there is no provision for subsequent correction.
• Voting must be accessible to all eligible citizens, whatever their physical abilities, language skills, or experience with technology. | |
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