xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxo Elderhostel Notebook #37, Nov. 18, 1998 oxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxox Elderhostel Notebook provides a place for elderhostlers to share information about Elderhosteling and other learning experiences related to travel. It has a world wide web site at http://discover-net.net/~jimo/eldnote/eldnote.html It is an independent project, appreciative of but not associated with Elderhostel Inc. which has a web site at http://www.elderhostel.org To subscribe to the e-mail edition send an e-mail to jimo@discover-net.net ********************************************** Contents From the Editors Notebook Elderhostel News and Reviews Davis Mountains Environmental Education Center Valley Forge Hudson River Elderhostel History and Culture of Navajo people Pay in Advance Policy Stirs Controversy Personals ######################################## Editor's Notebook ######################################## The new pre-payment policy for domestic programs (international and service programs have always been pre-pay) has created some concern among readers which prompted the news story on that issue. I imagine we will hear more of this issue in the future. I have added two elderhostel diaries from Bill Wilson, bwilson@icx.net, to the virtual elderhostel section of the Notebook web page. They are interesting and well illustrated reports of Elderhostels to the UK and Central America. Check them out. If a report you sent in is not in this issue, it will be published in the next issue due about Dec. 1 as my reserve file growing a little again. I try to keep the personals section up to date and usually don't keep queries or comments in the reserve file. I hope to do a story in a future issue about elderhosteling for persons with physical disabilities and would appreciate any comments readers have about their experiences either as a hosteler with disabilities or with hostelers who have disabilities: mobility, hearing, sight problems, etc. ######################################### Elderhostel News and Reviews ######################################### Review of Elderhostel Program 43640-1025-01; 10/25/98 to 10/30/98 Davis Mountains Environmental Education Center Indian Lodge State Park, Texas "Frank Reisch" freisch@unicomp.net This program included bird watching and stargazing in the Davis Mountains of southwest Texas. Lodging was at Indian Lodge located within the State Park. It resembles an Indian pueblo and blends nicely into the scenery. Accommodations were very nice and included cable tv (to check on weather and news for junkies like me). The patio areas contained bird feeders so many birds could be seen at the motel. (There was also a special, baited viewing area within the park.) Park campsites accommodate RV hookups or tents. There are also nice picnic sites. Breakfast was continental style, and most other meals were at the Lodge's Bear Restaurant except for a noon picnic at Balmorhea State Park and the last night which was at Cueva de Leon, a Mexican style restaurant in the town of Ft. Davis. The meals were adequate but nothing to write home about. The Elderhostel host for this session was Wendy Forster, an experienced and really gung-ho English lady who could identify most birds, trees, flowers, stars and rocks, teach line dancing, tell stories or crack jokes. She is a dedicated RV "gypsy" so she may or may not be host for future programs. Birding included walks in the park, lectures, videos or watching birdbanding. The latter afforded a really nice opportunity to see and photograph the birds up close. Over 50 different bird types were seen during this session. Also seen during the walks were mule deer and havelina (wild pigs). One day was spent birding at nearby Balmorea State Park. This site includes picnic and campsites, and a huge freshwater pool where one can swim among the endangered Comanche Springs Pupfish and the Pecos Mosquitofish. Astronomy began with one-each informative night and early morning lectures using low power telescopes and binoculars to see the moon, planets and even the Andromeda galaxy. The McDonald Observatory was visited twice; once at night for viewing of stars and planets with 30 inch telescopes and once during the day to view the sun and visit the large telescopes. It rained during part of the night session so doctorial students gave very interesting lectures on their research instead of telescope viewing. Some free time was available so that visits to Fort Davis (the historical site), Marfia (to view the mysterious lights), a scenic park overlook or a 75 mile scenic tour in the mountains, could be squeezed into the schedule. Fort Davis was interesting in that the restorations of the enlisted personnel and officers quarters gave a nice picture of period military life. The Fort bookstore is full of interesting western material. There is also an introductory video about the Fort. The scenic park overlook provides a nice view of the motel and campgrounds. Visit in the early morning for the best light on the park. The final night consisted of a graduation "ceremony" when everyone received his certificate and passport, recited a short poem he (or she) wrote about a bird or star, and line-dancing demonstrated by the host. All-in-all, I enjoyed the program and the location. It was a nice change of pace. Since I had never been to southwest Texas, I extended my trip to include San Angelo and the Caverns of Sonora on the outbound trip, and Midland on the return to my home near Dallas, Texas. A major attraction in San Angelo was Fort Concho. The day I visited included a special period military reinactment ceremony sponsored by the Texas Historical Commission inaugurating a new Texas Travel Trails program featuring Texas Forts. The Fort Concho tour includes a small number of period artifacts including some medical instruments in addition to the restored buildings. The Sonora Caverns were disappointing. Midland's visit included the Petroleum Museum and the Confederate Air Force Museum. Both were very interesting and worthwhile. If anyone has specific questions send them to me via e-mail. Frank Reisch freisch@unicomp.net _______________ Valley Forge Sponsor: Valley Forge Historical Society Facility: Holiday Inn, West Chester, PA Food: Excellent, but no choices. All meals were tasty. Served buffet style. Courses: Very interesting and well presented. Actors were used as Revolutionary figures to explain their mission during those turbulent years of history. Lectures per se were kept to a minimum. It is a novel idea and well received by the group. Two all day field trips that enhance the classroom presentations. Evenings continue with the Revolutionary War Characters and the film of "1776" was shown one night. Overall you are kept extremely busy and entertained as well. Competent coordinator with an Elderhost couple on location. I would give this EH an 8 out of 10 at this time and after the renovation with a new elevator to take care of the steps and a lavatory where the classes are held it should get 10:10. TBENSP@aol.com _______________ Hudson River Elderhostel KarinP1372@aol.com The Elderhostel was held at Bear Mountain Conference Center.Not at the Inn, at a nearby facility called Overlook Lodge. The Lodge overlooked Hessian Lake and also the Hudson River. Leaves were in full glory, days were warm, nights cool. Food was very good, plenty of it. Breakfast buffet, cereal, fruit salad, toast, danish.Coffee, tea, cocoa, juice.Lunches were served at the table, soup and sandwich or salad. One day there was a salad buffet, with 8 different salads. Desserts were cake or pudding, with fruit as a choice.Each day had a seperate schedule, with three trips in the four days. The other hostelers were pleasant, and conversation was interesting. There was free time every day, and nothing was rushed, for example one hour for each meal. The lectures were interesting, perhaps more videos and slides than I am used to -but then I'm used to none. We learned about the Hudson Valley painters, taught by a Sister of the college that sponsored the Elderhostel. She was an excellent teacher. Then Hudson River Mansions, taught by a self-taught man who really knew his subject, and is well versed in the preservation movement. The third class was by a professor of the college, he was most enthusiastic, but tended to get off the track. He is a docent for Storm King Sculpture museum, and gave us a guided tour there, which was good. On Thursday night there was a special dinner at the Inn, followed by a party in a big room with a burning fireplace, and people got up and told stories, or poems or jokes, all nice. I was so enthused I also got up and offered my important melodrama: "You must pay the rent", which was very well received. We also sang sing-a-long songs,with a piano, received our certificates, and our Elderhostel passports with stamps. There are no negatives to tell you, and I am most anxious to go again. ____________ San Juan Community College, Farmington, NM CNestorjr@aol.com The Elderhostel program we attended (subjects: the history and culture of the Navaho people and the works of Tony Hillerman) was the best we have ever attended. It was superbly planned and administered, and even the students and faculty appeared glad to have us on campus. The president of the college took time to address us the first day we were there. The buildings and campus are beautiful, and the college is interesting in itself. Both Toyota and Mesa Airlines maintain training programs on campus, and the student body includes Navahos, Anglos, and Hispanics. A person who is at least one quarter Navaho gets a tuition break. We stayed in an above average Comfort Inn and took our meals on campus. The food, prepared in the college cafeteria, far exceeded my expectations. The programs were excellent; all our instructors were Navaho except for the instructor on the Hillerman books, and she had spent many years on or near the Reservation. The courses were much above average. One of our instructors was one of the Navaho code talkers in WW II; others were Navaho who had grown up on the Rez and were retired or active educators. We learned a great deal about a culture which is very admirable, and also learned, though this was not made an issue, how badly the U. S. government has treated the Navaho. We had a number of interesting side trips to the Navaho Agricultural Program Institute, Aztec ruins, two Navaho trading posts, a tribal council building, and other nearby sites. The staff tries to provide everything needed to increase the elderhostlers' comfort. I have back problems and was provided with a chair with a solid back and arms. The only downside was that we necessarily made several bus trips a day between the motel and the college as well as on the field trips. The driver was most considerate (she made two trips to accommodate those who wished to atttend the evening programs as well as those who wanted to return to the motel), but the climbing on and off the bus can be hard on the hip joints for anyone who has arthritis in these joints. Sibyl Nestor _______________ Pay in Advance Policy Stirs Controversy Among the changes announced in the U.S./Canada Winter Catalog is a new policy regarding payment of fees eight weeks in advance that has caused some concern for some Notebook readers. The new registration polices are explained an page four of the winter catalog and include new toll free phone and fax registration, acceptance of credit cards for both the deposit and program fee, and the use of a new ID number rather than the previously used social security number. The Notebook has invited comment from selected readers about these changes, particularly the pre-payment and the following is a selection of comments: "I have signed up for an elderhostel in Hawaii in Jan and my final payment is due at the end of November. I think this is OK as it will probably discourage people from just not showing up without calling etc. I think they still have options for refunds if you need to cancel within a reasonable time. I like the fact that you can charge the fee in this new system....some of us have cards that give rewards." *** "I don't like the new policy either, but I can understand why they have instituted it. I went on a Windjammer Elderhostel last year. I was fully booked and had a waiting list. Two people on the trip had been on standby and were able to come the last minute. However, two individuals did not show up or contact Elderhostel that they were not coming. They were not traveling together. if they had called someone else on standby could have gone. I don't know if they ever paid for the trip. It is very hard to collect from people under those circumstances." *** "I was surprised to learn of the new pay schedule when I received my Elderhostel confirmations. I think I liked it better when you could pay at the Institution, but it is also nice to charge on a payback charge card. I guess I always think people are trying to make money on your money when they want it in advance. Like magazines, for instance. If you don't watch it , you can pay six months in advance." *** "In the past year I've noticed a trend by Elderhostel Administration to move away from their statement that "Plain and simple is the essence of hosteling". Boston seems to view hostelers as cash cows available for milking in subtle and not so subtle ways. The obvious goal of advance billing total fees is to increase the cash flow to Boston providing "float" which can be invested and earnings made available to pay increased staff salaries and administrative expenses. Remember a "non-profit" has no "profit" because revenues are largely absorbed by high salaries. The change raises several issues: 1. In the past I have paid the balance to the sponsor when I arrive for the program. At the 20 programs I've attended this has been handled quickly and efficiently, with no waste of time. There is no need for a middleman in Boston holding the fee balances for about 2 months prior to the program. 2. I pay the fee balance from a money market fund that pays me interest. Why would I want to forego interest for the 2 month period prior to the start off the course or courses? If the class is cancelled there will be another month, or a total of 3 months where my money is tied up. Paying a $75 deposit is not a problem, but $400 or $500 per program? No thanks. 3. The billing, dunning for late payment etc. will take up staff time that can be put to better use. Perhaps a downsizing is in order, if staff haven't anything better to do than harass enrollees for payment. 4.If enrollees are to be billed up to 2 months in advance they will defer registering until as few days as possible, holding funds in accounts that earn them interest. This will, it seems complicate the administration of the program in Boston, since I assume many enrollees will do this, thereby delaying a decision on whether enough are enrolled to justify a program. 5. The biggest concern enrollees should have is if there is a new refund policy. Now cancellation means losing $20 to $75, which is reasonable; however, in the future Boston will have $400-$500 in hand. The risk of having an organization, increasingly antagonistic toward enrollees, holding that amount per program, bothers me. " *** "I'm writing in response to your request for input about the new fee schedules. Beginning in January, 1999, Elderhostel will require full payment for a course two months in advance. Wonder if Elderhostel will forward the money to the site immediately or hold onto the money and collect interest on it? Who will benefit from all this additional income? Must be all the new bureaucratic salaries at the new expanded headquarters as I fail to see any real benefit for Elderhostelers from any of the new changes. Just a lot of new jobs and additional headquarters staff replacing the barebones approach that has worked so efficiently all these years. They have not delineated procedures for the new payment policy. What happens if the payment is not made two months before the trip? Are they going to send dunning letters or cancel your reservation? Are they going to charge late fees? If a person cancels or an Elderhostel is canceled at the last minute, which several of mine have been, how long will it take to receive a refund? If the money has been forwarded to the site do we have to wait for each site's staff to process the refunds? Does Elderhostel guarantee the safety of full payments? It will encourage people to just wait till the last moment to register and send in the full payment. Why do it ahead of time? It may also result in more courses being canceled as a lot of people won't register in advance and wait until nearer the course time to register. " *** "You can call Boston on the 888 number and they will tell you all about the new policy and why the coordinators don't want to handle it any more. The lady said that the coordinators had to put up front money for some of the contracts and personally I don't believe that. These hotels are in most cases so glad to have their rooms tied up for a long period of time and like having EH because they don't ruin their property etc. Check it out." *** " We have just gotten billed for our two EH in February. They are to be paid 5 days before Christmas. I was quite upset to have to pay these fees, before Christmas and second two months before the EH. That seems to me that instead of doing things for the attendees, Boston is wanting to earn the interest on all the money of all the hostelers until they have to pay it out. I called Boston and told them that I objected to it and the lady said they have been getting a lot of calls, but that I should put it in writing. At the EH we attended last week when I informed the attendees about the new policy, they were so indignant that we made up a petition and everybody signed it and we sent it on. It might be okay for people who only attend one or two a year, but Tom and I usually do about 8 and that is putting a lot of money up front before you are even on site. I prefer to pay on site when we arrive as in the past, usually by credit card or check. I never had an objection to that. I understand that the coordinators asked for that because they didn't want to go through the money business at registration! Well, I say Bah! Humbug! ** editor's note: The toll free number referenced above is 1-877-426-8056 ######################################### Personals ######################################### From: BAHamm@webtv.net (Billie A. Hamm) Subject: eh grand canyon Looking for any info on "GRAND CANYON, AN INCREIBLE JOURNEY"-- this trip starts at marble canyon lodge and then moves to peach springs. would like some feedback on lodgeing , food, etc. any one that has taken this trip, please contact me. have signed up for next march. its a 7 day trip. THANKS _____________ In your Elderhostel Notebook # 36 Bud and Jane Lauers (IL)wrote a wonderful review of our Elderhostel program. The only slight corection I would make is that we are located at Ocean Park, WA which is ten miles north of Long Beach, WA. We have just completed our 100th Elderhostel program at Ocean Park Retreat Center since 1992. Wendell Ankeny Coordinator _________ Subject: Elderhostels in India From: PassHunt@aol.com I would appreciate any comments on Elderhostel in India. _____ A friend and I have been accepted into an Elderhostel in Fairhope, AL in January. Our accomodations are at the Grand Hotel in Point Clear, while the program is sponsored by and held on the campus of Faulkner State College in Fairhope. Has anyone been there, done that? What did you think of the places and the program? Thanks! Gayle gfalgous@bellsouth.net ___________ From: Sakafish@aol.com Subject: Eckerd College Off-Campus Elderhostel This is an inquiry about the off-campus computer-oriented Eckerd College Elderhostel December 13-18, 1998. Any ideas on what to expect from that Elderhostel? As always, thanks very much for your help. KFF